I've got 2 long time families (both 5 year clients- my first families) that are still in my old rate, which is $5 less per day than my new rate, which all my other families pay.
Family A has 2 kids in care, 3 days a week. Her oldest is aging out, so he will be done here in August. She wants her second child to go full time when school starts so she can accommodate the school schedule.
Family B has one kid in care. She misses the cut off by 2 weeks, but tested in. Dcm can't decide if she's going to send her to KG or not and has not given me an answer every time I ask. This has been several months of me asking, and her saying she still isn't sure.
I've decided that I will be putting both families on my new rate, I'm just not sure when.
My state has new rules and policies that must be added to our policies by August 1. Should I put the rate change for these families to start August 1, or for when school starts? I feel like it makes sense to just do it when I have to add the new policies. But at the same time, Family A won't be starting a new contract until school starts, and if Family B decides to wait a year, they won't be taking a spot for a potential "new rate family" until school starts.
What would you do?
Family A has 2 kids in care, 3 days a week. Her oldest is aging out, so he will be done here in August. She wants her second child to go full time when school starts so she can accommodate the school schedule.
Family B has one kid in care. She misses the cut off by 2 weeks, but tested in. Dcm can't decide if she's going to send her to KG or not and has not given me an answer every time I ask. This has been several months of me asking, and her saying she still isn't sure.
I've decided that I will be putting both families on my new rate, I'm just not sure when.
My state has new rules and policies that must be added to our policies by August 1. Should I put the rate change for these families to start August 1, or for when school starts? I feel like it makes sense to just do it when I have to add the new policies. But at the same time, Family A won't be starting a new contract until school starts, and if Family B decides to wait a year, they won't be taking a spot for a potential "new rate family" until school starts.
What would you do?
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