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Terming for Late Payments
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Yes. So, after I messaged her reminding her that payment is due by closing, she said she will get it paid and has been busy (like, too busy to pay daycare?? She's had plenty of time).
Then dcm sends a message right after that someone else will be picking dcg up and they'll send that person with a check. I did end up getting a check, but I wonder if it would have been late had I not said anything. She's always paid electronically, so to get a check, and only after I messaged her, was a little suspect to me.
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I don't allow attendance until they pay. If they don't pay by the end of that first Monday at home, I fill their slot, Tuesday.
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Yes it's the mindset, I don't use the service I don't have to pay.
My sister quit child care and became a house
cleaner. She still works without a contract and still will not charge her clients when they cancel the day of.
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Alwaysgreener yep! The aunt that was owed $1000 didn’t have a contract either. I think my other aunt did.
I’ve had other grandmas mention me not getting paid when the kids are out sick and I told them that I don’t offer sick time, only vacation weeks. So I guess back in the day, it was common for at home daycares to pay by the day.
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Since they are new enrollees, I think it's very likely that what they are doing now is what they are going to use as their baseline for future behavior. That is, it's only going to get worse.
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Sparkles in that case, I’d probably term/suspend then. I wouldn’t let her get behind. Especially being a newer client.
10 years ago, my car was in repossession because I couldn’t pay it. But my at home daycare lady was paid. Life is hard sometimes and you gotta “rob Peter to pay Paul.” But I figured I could get another car/find a ride to work, but if I didn’t have childcare, I was screwed. The family I “took a risk on” pays me the Thursday before their bill is due… because I’m the first bill that gets paid out of their paycheck. I appreciate that more than they’ll ever know!
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My sister's had a child Care before I did. I'd always wanted to open one and was a little jealous when she did it. When I went to open I sent her my handbook contract to get her opinion and realized why she quit. She said that I had too many policies that I shouldn't have a contract and I shouldn't charge when the kids were not there. Ding ding ding that's why you didn't make money and stay open. At that point I remembered she had once told me she charged by the minute at the end of the week so if the kids only showed up for 30 minutes she only charged for 30 minutes. If they are gone for days at a time because a free care somewhere with Grandma she didn't charge.
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She should have got a reminder this morning (I use Brightwheel), and I sent another reminder a little bit ago.
I figure if I still don't have payment this afternoon, I'll message and remind her that payment is due by closing or late fees will be applied and services will be suspended. I've never had to suspend services before and I've only had to apply a late fee once.
I know most people do not do it this way, and I've never had a problem in the 6 years I've been doing this, but I get paid after care is provided. This is why I'm on edge and why I'm tempted to term if I have any issues. Dcm made 2 payments last week, but still has a balance of over half the monthly bill due. I'll never understand why some people can pay all their other bills first, but for some reason, paying the person that cares for their child so they can work, is not a priority.Last edited by Sparkles; 10-01-2021, 09:00 AM.
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Sorry to keep going lol but both of my aunts did home daycare to stay home with their kids. My one aunt didn’t have a back bone… one persons childcare bill got up to $1000 before she was paid. I vowed to never do that. Lol
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Sproutary has been a great tool for me! I pay $8/month. I have some parents that pay me one month up from, others that pay two weeks up front and others that pay me weekly. It manages that for me so parents have a choice on managing their payments and I stay paid in full. My parents get invoices Sunday afternoon so there is no, “Oops! I forgot” come Monday morning when the payment is due.
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In that case, ONLY because this is the first full month, I would maybe send her a text or email with the balance owed and make sure it says it’s due today by closing. If it’s not paid Monday, term.
If she’s late next month, when the 1st is on a Monday, I would greet her Tuesday morning the second with a term letter and the child’s belongings at the door.
I’m not sure on what your exact policies but enforce them! I let a family pay late for three months before I started charging late fees (I know, I know) then I allowed them to pay the late fees for three more months before I finally said “If payment isn’t made by the EOB Monday you forfeit your spot.” As soon as they missed their first payment after I said that, I termed. I was so tired of chasing money.
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