Would You Ask Parent?

[Cat Herder]

Oh, no, I mean "Professional Communication" the 1 hour daycare training class and techniques. lol!!! I am sorry if it came off any other way. OMG Not what I meant at all.

See below.

[GirlMomma]

Also, just because they’ve been good for payment in the past doesn’t mean they are now. They’ve been with you for over a year and they don’t know how payment works for a 4-day week?? They’re stalling payment. Don’t allow your clients to make their problems your problems.

The best thing I’ve learned is to not get emotionally involved with my clients. I made way too many mistakes my first year in business and I learned from them. Now, I enforce my policies. I tick some of my parents off because I’m no longer lenient with my policies. This forum has helped me A LOT!

[GirlMomma]

I wouldn’t say anything about it because it’s business. It sounds like it has nothing to do with you. It sounds like they are having some sort of personal difficulty, whether it be marriage or financial issues. Regardless, it isn’t your business and you should maintain that boundary.

I would enforce your late fee policies. Don’t cut them any slack on payments coming in late… they will take advantage of you.

[Cat Herder]

Send the texts in group to both parents. Let them talk and get back to you with an answer. No more being in the middle or he said, she said.

[TenderHearts]

Oh i have ALWAYS been professional

[TenderHearts]

I know they are good for payment but even lately he doesn't send payment like yesterday so I sent a text and said just a reminder it's only 4 days this week thanks. He replied with ok I didn't know how the pay worked well why don't you ask me? Last time I mentioned to mom at pick up to send payment and a couple hours later I get a text, he said he sent payment didn't you get notification? I replied no I did not get a notification and verified no payment sent. No other texts that was it so next morning he says oh something about his Bank blah blah he had to switch apps and I should receive Thursday but why not tell me this I mean payment is due Mondays its hard to communicate.

[Cat Herder]

Regardless of the reason, professional communication is the way to go to prevent these issues to begin with.

[TenderHearts]

It's not their marriage I know that.

[Cat Herder]

No.

It is possible it is not about you at all but his marriage.

Let him be as avoidant as he needs to be while you maintain a professional distance.

Try making all daycare communication in text, email or parent App messages to BOTH parents, together. Keep it short, straight to the point and polite.

[TenderHearts]

Hey everyone I have a parent who's daughter has been with me for almost 2 yrs. It was a VERY challenging year and a half with her but parents always were very positive and open and talkative. Lately last few months the dad barely even looks at me and only waves when I do. He doesn't walk his daughter up to the door but pulls up driveway gets her out and he waits at car until we do transition, he used to say hi, or good morning, have a nice weekend but now nothing unless I say it. I don't know what would've been the issue other than they are not open about symptoms their daughter had a few months ago and upon asking more questions I found they needed to keep her home longer due to Covid symptoms etc. Seems after this. It is really uncomfortable when he drops off and feel like if he isn't even going to acknowledge me I'm not going to him but I feel like I want to ask him if something is wrong because I like to have good open relationships with my families. Would you ask him? If so, how would you do it?