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Wording Help, Pick Up Times
How do you word that a child needs to be picked up and have left the premises by their pick up contracted time? Not that the parent or caregiver arrives...
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Late Fees
So I was really bad about enforcing my late fees up until this point with late pickups and late payments. I sent out a nice, I’m done being walked all...
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Late Fee Advice
I need advice on how to handle DCM that was late picking up their child. It’s stated in my contract that you must call or text before your pick up time...
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Teacher/School Employees
How late do you allow their children to stay in care? Yes maybe I shouldn't care what the parents do with their time after school as long as they are...
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Closing Time
I have a question regarding operating hours. I am open 7:00-5:30. No one is to drop their child off prior to 7:00 am. And technically, no one is to pick-up...
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Early Drop-Off/Late Pick-Up
I have one family whose schedule changes 6 months out of the year - longer days, 4 days/week.
Last year, I allowed her to drop off at 6:30ish...
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Snow/Cold Days
I have a combination of teacher families and non teacher families. We are in the Midwest, so schools were closed yesterday for snow and today and Wednesday...
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Late Pick Up Fee/Wording
Hi, this is my first post. I have learned so much from reading thru this forum and I thank you for that.
I do have a question though, I am trying...
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Charge Late Fee or Not
I have a DCM that is expecting and was admitted last night to the hospital for dehydration and observation due to having extreme morning sickness. I sympathize...
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Tell Me About Your Early/Late Fees
I have been going back and forth between charging a $1/min or a $5/min late fee (or consider something else?). $5 seems so high, but I feel like it's...
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New Client Feels "Mistreated" That They Have To Pay A Late Fee
I have a new client who was a drop-in for one day a week and they pay for the whole month in advance. The third day of care, the mom was late half an...
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Client Is Giving Sass About Me Enforcing Early Drop Off Fee
I sent out a notice that the policy was changing on May 23rd to be that early drop off will be charged $10 for every increment of 10 minutes early. ...
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What's Your Drop-Off Cutoff Time?
For me, it's stressful having kids arrive as late as noon. We serve lunch at that time and I'm thinking of establishing a cutoff time for drop-off. I...
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To Charge or Not?
First time this has come up.
Last family of the day is contracted until 4:30pm. After 4:30pm, I charge an extended day fee of $5 per every...
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Who Puts Baby in Car Seat?
At pick-up, do you put the baby in their car seat or do you wait for the parents? And if you don't normally, would you start putting the baby in their...